2.01.2007
Zune Screen Cracks
According to Engadget, Microsoft's customer support center has received a flood of angry phone calls from Zune owners. For some reason if you let your Zune change for an extended period of time the screen will crack. A recent post on Mac Daily News conjectures that the issue is with the lithium ion battery located directly behind the Zune's screen. When the battery gets too hot it expands and cracks the screen.

You'd think that Microsoft would consider this issue a major design flaw and offer to replace the cracked screens. So far there hasn't been an official statement from Microsoft yet and unfortunately cracked screens are not currently covered under the Zune's warranty. So where does that leave Zune owners with busted screens? They can either wait for Microsoft to address this issue or pull out their wallet and have a 3rd party like iPodMods repair their cracked Zune screen.
With all the screen scratching and battery life complaints about the iPod, it's nice to see the Zune having a little trouble too.
Social: digg story | methodshop
Pimpin' Thoughts:
Maybe this is why they just fired the head of the Zune team at microsoft??
From appleinsider.com
Top Zune exec to pursue other interests
Meanwhile, a senior Microsoft executive who oversaw the launch of Zune plans to leave the company, the Associated Press is reporting.
Bryan Lee, corporate vice president at Microsoft's entertainment and devices division, will reportedly severe ties with the Redmond-based software giant sometime in the next several weeks in order to "pursue personal interests."
Lee is a key deputy of Robbie Bach, head of Microsoft's entertainment and device division. He'll be replaced by J Allard, one of the early Xbox leaders.
Microsoft still hopes to sell its millionth Zune by the end of June.
From appleinsider.com
Top Zune exec to pursue other interests
Meanwhile, a senior Microsoft executive who oversaw the launch of Zune plans to leave the company, the Associated Press is reporting.
Bryan Lee, corporate vice president at Microsoft's entertainment and devices division, will reportedly severe ties with the Redmond-based software giant sometime in the next several weeks in order to "pursue personal interests."
Lee is a key deputy of Robbie Bach, head of Microsoft's entertainment and device division. He'll be replaced by J Allard, one of the early Xbox leaders.
Microsoft still hopes to sell its millionth Zune by the end of June.
Come on Microsoft. Have some compassion for the few people who actually bought a Zune. You should have plenty of unsold Zunes, so just send them a new one if their screen cracked. You must have spent close to a million bucks on each Zune user you actually have still active, so each one is very valuable.
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